One Platform. Complete Control of Your Hostel.

Branded Public Hostel Website

Every hostel tenant receives their own dedicated, branded public website. Showcase room suites, high-definition photo galleries, and annual rates with interactive campus directions and 24/7 self-service booking.

• Dedicated public website branded with your hostel's name, logo and colors.
• Showcase room suites, high-definition photo galleries and annual rates.
• Interactive campus directions with Google Maps navigation.
• 24/7 self-service student booking with automated 72-hour hold locks.
• Accessible on custom domain or hostel subdomain (e.g. yourhostel.com).

Room & Bed Management

Manage hostel blocks, rooms, and individual beds with live status tracking. Configure room tiers and pricing, and view room availability without manually checking records.

• Manage hostel blocks, rooms and individual beds.
• Track available, occupied and reserved spaces.
• Configure room types and pricing.
• Manage occupancy across different academic sessions.
• View room availability without manually checking records.

Online Bookings & Reservations

Allow prospective students to explore available accommodation and complete a structured booking process with automated 72-hour hold locks that eliminate double-allocations.

• Allow prospective students to explore available accommodation.
• Provide a structured booking process.
• Track booking requests and reservation status.
• Manage reservation holds and expiry.
• Convert confirmed bookings into allocations.

Student Management

Maintain centralised student records and academic information. Access accommodation histories from the administrative dashboard and empower students with a self-service portal.

• Maintain centralised student records.
• Capture student information and academic details.
• Manage student accommodation history.
• Access student records from the administrative dashboard.
• Provide students with a self-service portal.

Payments & Financial Management

Record and track student payments, monitor balances, and verify submitted payment evidence. Direct payments collected by your hostel attract 0% MiStarStudio transaction commission.

• Record and track student payments.
• Monitor outstanding balances and instalments.
• Verify submitted payment evidence.
• Generate payment receipts.
• View financial summaries and transaction records.
• Support payment gateway integration where configured.

Direct payments collected by your hostel attract 0% MiStarStudio transaction commission. Separate payment gateway charges may still apply.

Bed Allocation Management

Allocate verified students to specific rooms and beds. Monitor live allocation statuses, prevent conflicting room assignments, and track occupancy changes across blocks.

• Allocate students to rooms and beds.
• Monitor allocation status.
• Prevent conflicting allocations.
• Track occupancy changes.
• Manage the relationship between bookings, payments and accommodation assignments.

Complaints & Maintenance

Allow students to submit maintenance complaints from their portal. Front desk staff assign issues, monitor unresolved work orders, and maintain a complete history of reported repairs.

• Allow students to submit complaints and maintenance requests.
• Track complaint status.
• Assign and manage issues.
• Monitor unresolved complaints.
• Maintain a history of reported issues and their resolution.

Visitor Management

Record hostel visitors with verified identification and host resident room numbers. Monitor visitor activity and maintain time-stamped records for administrative and campus security reference.

• Record hostel visitors.
• Capture visitor details and visit information.
• Monitor visitor activity.
• Maintain visitor records for administrative reference.

Access Permits

Create and manage digital student access permits with biometric verification and curfew tracking. Support gatekeepers in enforcing residential community safety.

• Create and manage student access permits.
• Track permit status.
• Maintain records of issued permits.
• Support hostel access administration.

Reports & Analytics

View live occupancy statistics, track revenue and payment summaries, and review outstanding student balances. Access clear operational reports for better management decision-making.

• View occupancy statistics.
• Monitor room availability.
• Track revenue and payment summaries.
• Review outstanding balances.
• Access operational reports for better decision-making.

Notifications & Communication

Provide automated notifications for relevant hostel activities. Notify administrators of important events and support clear communication workflows for bookings, payments, and complaints.

• Provide system notifications for relevant activities.
• Notify administrators of important events.
• Support notification workflows for bookings, payments and complaints.
• Clearly distinguish between active notification channels and channels requiring configuration.

Administration & Access Control

Provide dedicated administrative and student experiences with strict role-based access. Manage hostel settings and system configurations while maintaining full audit trail accountability.

• Provide dedicated administrative and student experiences.
• Support role-based access.
• Manage hostel settings and system configurations.
• Maintain audit records of important activities.